Launcher Kit Support

Common troubleshooting steps

• Ensure the Launcher Kit is up-to-date. The latest version is v1.5.10.
  • You can check your current version by opening the Easy Uninstaller and looking in the bottom left corner.
  • If you see “Update Check Failed”, please see here.
• If you are getting an error, please look through the list on the left and see if the error is listed.
• Make sure you have a supported game version.
• Make sure you don’t have any outdated mods.
• If the game is working but occasionally crashes, see improving stability.

Get help

If you have tried all of the above and still need help, please prepare the following information:

• Where you got the game from (disc, EA App, Steam, or GOG)
• Screenshot of the error message (if applicable) and/or a description of what is not working
• Screenshot(s) of the Easy Uninstaller, specifically showing both
  • Your current mod list
  • Your current Launcher Kit version

Press Alt+PrtScr to copy a screenshot, then you can paste it directly into Discord or GitHub.

Submit the above information in the #mod-support channel of the Spore Modding Community Discord (recommended), or, create an issue on GitHub and submit it there. We do not provide support via email or DMs.